Posts Tagged ‘COLD’

Dataimage Joins Clearview Authorized Partner Network

May 5, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, is pleased to announce that Dataimage, a leading document management solutions provider located in Salt Lake City, Utah, has joined the Clearview Authorized Partner Network. Under the terms of the partnership agreement, Dataimage has agreed to represent, support, and deliver the Clearview suite, a comprehensive SharePoint-based ECM solution, to new customers throughout the Western United States.

Dataimage offers customized document management solutions, from a single product to a complete system of scanners, software, storage equipment, and technical support. When Dataimage identified SharePoint as an industry-leading and growing solution in the market, they turned to Clearview to help them deliver a comprehensive SharePoint-based ECM solution.

“We are very excited about our new strategic partnership with Clearview, which will allow us to focus on an emerging portion of the ECM market. Microsoft SharePoint is quickly establishing itself as an industry-leading solution, and we see Clearview uniquely positioned as one of the only solutions that has truly adopted SharePoint as a cornerstone of their ECM platform,” said Dan Dillingham, Vice President of Corporate Sales for Dataimage.

“Clearview will allow Dataimage to deliver a comprehensive SharePoint-based ECM suite, which leverages all of the functionality native to SharePoint, including Forms Management, E-mail Management, and Web Content Management, combined with traditional Document Imaging, Document Management, and Reports Management.”

The Clearview IRISS Desktop Gadget, the world’s first ECM gadget providing a new and simple user experience and basic content management services on every desktop, also drew the attention of Dataimage. “The Clearview IRISS Desktop Gadget takes ease of use to a whole new level,” said Dan Dillingham. “Clearview truly is a next-generation approach to ECM.”

“We are extremely pleased to have Dataimage offer the Clearview ECM suite as part of a comprehensive, SharePoint-based ECM solution,” said Steve Leichtman, Senior Vice President of Sales for Clearview Software. “With Dataimage’s exceptional document management expertise and solutions delivery methodology, we know customers will receive the highest levels of quality sales, services, and support for their ECM implementations.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

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Clearview Selected for KMWorld’s “100 Companies That Matter in Knowledge Management”

March 3, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, announced today that it has been named as one of the “100 Companies That Matter in Knowledge Management” by KMWorld, a leading industry publication. The distinguished list recognizes visionary companies that create, enhance, and define the knowledge management market.

“We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement,” said Hugh McKellar, editor-in-chief of KMWorld.

“Companies on our list simply must emphasize an abiding determination to serve their most important constituency: their customers. They must also show agile innovation combined with a full understanding of the forces that affect, and will affect, their customers. Clearview Software is well deserving of this recognition.”

Now in its eighth year, the annual KMWorld list of “100 Companies That Matter in Knowledge Management” was compiled by a collaborative team of KMWorld editorial staff and writers, knowledge management practitioners, theorists, analysts, and vendors and their customers. This is the second honor Clearview has received from KMWorld – last year, the ClearviewTM ECM suite was chosen as one of the “Trend-Setting Products of 2007.”

“Our team is extremely honored to be recognized by KMWorld and expert members of the knowledge management community,” said Phil Pascarelli, President of Clearview Software. “Our selection validates our commitment to providing an innovative ECM suite, as well as superb customer service. We look forward to continuing to revolutionize the ECM market as pioneers of SharePoint-based ECM technology.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

Clearview Presents Innovative SharePoint-based ECM Suite at AIIM Exposition & Conference and Microsoft SharePoint Conference

March 3, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, announced today that they will be exhibiting at the AIIM Exposition & Conference in Boston, Massachusetts and the Microsoft SharePoint Conference in Seattle, Washington. Both key industry events take place March 3-6, 2008.

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

The Clearview ECM suite can be viewed in booth MP8 of the Microsoft Partner Pavilion at the AIIM Exposition and Conference. Clearview exhibits at the Microsoft SharePoint Conference in booth 713.

“Our simultaneous presence at both of these key events demonstrates our leadership commitment to the Microsoft SharePoint community as well as the traditional ECM software industry,” said Mike Ball, Senior Vice President of Marketing and Product Strategy for Clearview Software.

“We look forward to sharing our unique SharePoint-based ECM suite with representatives from end user organizations, System Integrators, and Value-added Resellers (VARs), as well as the software analyst community.”

Clearview is a Microsoft Gold Certified Partner and has achieved certification in three competencies including the new specialization for Enterprise Content Management and Forms within the Information Worker Discipline. Clearview also recently achieved independent platform certification for the Clearview ECM suite on five Microsoft platform tests.

Wall Street Network Signs on to Clearview Partner Program

February 27, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, is pleased to announce that Wall Street Network, a Microsoft Certified Partner, has joined the Clearview Partner Program. Under the terms of the partnership agreement, Wall Street Network will be offering the Clearview ECM suite to customers and prospects of their technology services.

As a SharePoint solutions provider, Wall Street Network had envisioned building out a rich ECM offering for their clients with SharePoint as the development platform. Once they investigated Clearview, they felt the strength of Clearview’s SharePoint-based ECM suite would fully satisfy the information and data management requirements of their clients.

Wall Street Network is a technology solution provider (computer systems integrator) with products and professional services that deliver cost effective, high-value solutions. They offer a full suite of professional services and consulting, encompassing all phases of a project lifecycle-strategy, assessment, planning, implementation and integration, and ongoing operational support. Their application integration, development skills, and competencies include enterprise solutions for Content Management, Contact Relationship Management, Enterprise Resource Planning, Geographic Information Systems, and Business Intelligence.

“Prior to partnering with Clearview, we conducted research on the small and medium business clients and prospects that have not yet implemented ECM, and found that only twenty percent of their storage space is shared information while eighty percent of their unstructured electronic storage is accessible to one and only one person. We think it should be the other way around, and plan to aggressively market the Clearview solution to help clients and prospects improve data accessibility and collaboration,” said Lester Pierre, Chairman and Founder of Wall Street Network.

“We think that Clearview has got ECM right, with an incredible ease of use, for at least the straightforward tasks. That’s a real plus. You are not looking at weeks of development and configuration as is required for other ECM solutions. With Clearview, it’s more like hours.”

“We are extremely pleased to have Wall Street Network represent Clearview’s ECM suite,” said Steve Leichtman, Senior Vice President of Sales for Clearview Software. “With Wall Street Network’s SharePoint expertise and solutions delivery methodology, we know customers will receive the highest levels of quality sales, services, and support for their Clearview implementations.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

Softura, Inc. Joins the Clearview Partner Program

February 25, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, is pleased to announce that Michigan-based Softura, Inc. has joined the Clearview Partner Program. Under the terms of the agreement, Softura will be using Clearview’s ECM suite to provide embedded content and document management services for the SAP® Business One application suite.

“We have selected Clearview’s unique SharePoint-based ECM suite as the appropriate functional and technology fit for our SAP Business One customers as well as our Microsoft-centric customers,” said Mark Murphy, President of Softura.

“Combining the strong ECM capabilities of Clearview’s ECM suite with Softura’s SAP and SharePoint sales, development, and services competencies will enable us to bring to market highly-differentiated content and document management solutions directly integrated with the Business One solution.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

“Clearview is honored to have Softura select our SharePoint-based ECM suite for their SAP Business One and SharePoint Services business initiatives,” said Phil Pascarelli, President of Clearview Software. “Our vision of bringing a new level of excellence and innovation for ECM solutions has been recognized by Softura, and we are pleased that Softura will be taking this new offering to their customers.”

Both Softura and Clearview are Gold Certified members of the Microsoft Partner Program.

Clearview Announces 2008 ACE Award Nomination

February 12, 2008

Clearview Software, pioneers of Microsoft® SharePoint® based Enterprise Content Management (ECM) technology, is proud to announce its selection as a finalist in the banking/finance category of the ECM Connection 2008 ACE Awards.

This is the second consecutive nomination for Clearview. The ACE Awards recognize software and hardware vendor achievements in three areas: Appeal, Content, and Education.

Appeal refers to vendors who offer innovative, feature-rich products; Content refers to vendors who provide information-rich resources on their website or in marketing collateral; and Education refers to vendors who develop outstanding outreach programs in areas such as end-user training, technical support, and partner programs.

Twenty-one finalists have been chosen in six industry and vertical market categories (banking/finance, compliance, government, healthcare, high volume hardware, and low volume hardware) and the ClearviewTM ECM suite has once again been recognized for achievements in the banking/finance category. Winners will be announced live at the upcoming 2008 AIIM Exposition & Conference, March 3-6 in Boston, Massachusetts. Online voting is open through February 18 and ballots can be cast at www.ecmconnection.com.

“Clearview is honored to be a two-time ACE Award nominee,” said Michael Ball, Senior Vice President of Marketing and Product Strategy for Clearview Software. “We are proud to offer a revolutionary ECM suite, as well as superb customer service and exceptional educational resources. We look forward to the positive impact Clearview will continue to have on the rapidly evolving ECM market.”

Clearview introduces a fresh approach to ECM that uniquely leverages SharePoint ECM capabilities as core components of the Clearview ECM suite. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provides information workers a feature-rich Microsoft Windows® based Client, optional Web Client interface, and revolutionary Clearview IRISS Desktop Gadget. The IRISS Desktop Gadget is a Windows Vista® inspired mini-application that delivers an innovative user experience for the instant retrieval or storage of business information and content.

Defining ECM and where SharePoint® Fits

August 1, 2007

In my last column, I discussed some of the news hype along with the positive effects and potential impacts on the ECM industry that has or will come about with Microsoft’s recent Office SharePoint Server 2007 (MOSS) introduction.

Since the last column, Microsoft has announced that SharePoint has generated $800 million in revenue and is projecting a whopping $1 billion impact in 2008.

If this doesn’t spell “g-a-m-e c-h-a-n-g-i-n-g” then I am not sure what it takes to get folks to realize it really IS a whole, new ballgame – for customers, for vendors, and for the broader ECM industry.

Now one of the biggest challenges that has come about from the hype and the huge Microsoft marketing blitz around SharePoint and ECM has been defining “what is SharePoint?” or maybe more importantly “what isn’t SharePoint?” when it comes to describing an ECM solution. In our discussion today, we’re going to review this question and help readers understand, with the aid of some newly crafted Microsoft positioning, exactly where SharePoint fits within an ECM strategy.

To begin: let’s first define ECM or “Enterprise Content Management.” Well, on second thought, that itself could take another two or three month’s worth of columns to cover in its entirety. Let me better narrow my focus to illustrate how most of the industry uses the term “ECM” and what we mean by an ECM solution.

Enterprise Content Management as a term (most credit Documentum for its origination and definition) is not illustrative of the market segment to which solutions are offered (e.g. enterprise, mid-market, small to medium businesses, etc.). Rather, ECM describes a suite that is capable of managing literally all types of business content and the associated technologies and functionality needed to support the capture, storage, management, protection, and delivery of the business content. This seems to fall in line with the usage of the “enterprise” classification, even Microsoft is using this to describe richer functional editions of SQL 2005 and SharePoint itself.

So what are the required functions and technologies of true Enterprise Content Management solutions? Gartner, Forrester, and other analyst groups are now defining specific guidelines in order for a vendor to be able to include their product suite in the ECM category. These guidelines suggest that a vendor must deliver five or six portions of what we call the “ECM stack” in order to be truly categorized and recognized as an ECM provider. One of the reasons for this is that many vendors that provided isolated components of the stack were calling themselves ECM vendors. This is one of the mistakes the AIIM/ECM community has made for years – confusion in posturing and definitions. In response, the analysts have tightened up in order to mitigate some of this confusion.

The “ECM stack” is loosely defined, but most vendors would acknowledge that it is comprised of a majority of the following core technology functions:
a. Document Imaging (including Capture/Scan technologies)
b. Document Management
c. Enterprise Report Management (COLD)
d. Web Content Management
e. Email Management
f. Forms Management
g. Records Management and Retention Services
h. Workflow & Business Process Management (BPM)

Some vendors might also include Digital Asset Management as a component of the stack, and there may still be others I’ve neglected here. But for our purposes, and for defining SharePoint’s position within the ECM category, we’ll limit our stack to the above list.

In my previous column, I mentioned that one of the issues when Microsoft first began messaging and positioning SharePoint within this market was that the usage of the term “ECM” was a little loose and invoked broader functional attributes than what SharePoint could really support or offer out
of the box. This confusion extended around the market from customers, to industry analysts, through resellers and vendors – and perhaps right on into Microsoft internally. Many actually thought SharePoint could be a full spectrum, head-on alternative to the broader and richer ECM suites offered by industry icons like EMC Documentum, IBM, OpenText, and others. However, after further due diligence, it was discovered that while SharePoint’s functionality is rich and quite impressive on many fronts, it is not a full ECM suite or end-to-end “stack” solution; rather, it offers a portion or contribution toward a complete ECM solution.

Now some may not agree with this next statement, but I think many will agree that eventually Microsoft “gets it right.” And to their credit, they have worked closely with various ECM industry analysts, vendors, and other interested constituents to refine their positioning (as most vendors do over the life of their solutions and products). I think many in the industry will be quite pleased with the outcome as this refined and narrowed focus for the strengths of SharePoint is presented to the market.

Essentially, Microsoft has most recently referred to SharePoint’s key functionalities as “ECM Sub- Capabilities.” This messaging highlights that there are key attributes or components of the broader ECM stack that SharePoint fulfills quite nicely – and others that it currently does not speak to. Below is
an excerpt from a recent slide deck presented by Microsoft personnel to illustrate this new positioning.

Sub-Capabilities of SharePoint

Sub-Capabilities of SharePoint

This slide clearly highlights the strengths and rich functionality that SharePoint provides with the latest release. As you can note, Microsoft highlights four key areas:
a. Document Management
b. Records Management (we believe this also includes Email Management)
c. Forms
d. Web Content Management

Now this isn’t to say that there aren’t other capabilities that SharePoint can fulfill – especially with partner-provided solutions that round out the stack. But let’s save that discussion for another month’s topic… So the best way to think of SharePoint based upon this messaging today is that it truly does provide some great “sub-capabilities” or portions of the broader ECM stack. But today it cannot be seen or classified as a full ECM solution on its own without the complement of partner provided components and solutions.