Archive for February, 2008

Wall Street Network Signs on to Clearview Partner Program

February 27, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, is pleased to announce that Wall Street Network, a Microsoft Certified Partner, has joined the Clearview Partner Program. Under the terms of the partnership agreement, Wall Street Network will be offering the Clearview ECM suite to customers and prospects of their technology services.

As a SharePoint solutions provider, Wall Street Network had envisioned building out a rich ECM offering for their clients with SharePoint as the development platform. Once they investigated Clearview, they felt the strength of Clearview’s SharePoint-based ECM suite would fully satisfy the information and data management requirements of their clients.

Wall Street Network is a technology solution provider (computer systems integrator) with products and professional services that deliver cost effective, high-value solutions. They offer a full suite of professional services and consulting, encompassing all phases of a project lifecycle-strategy, assessment, planning, implementation and integration, and ongoing operational support. Their application integration, development skills, and competencies include enterprise solutions for Content Management, Contact Relationship Management, Enterprise Resource Planning, Geographic Information Systems, and Business Intelligence.

“Prior to partnering with Clearview, we conducted research on the small and medium business clients and prospects that have not yet implemented ECM, and found that only twenty percent of their storage space is shared information while eighty percent of their unstructured electronic storage is accessible to one and only one person. We think it should be the other way around, and plan to aggressively market the Clearview solution to help clients and prospects improve data accessibility and collaboration,” said Lester Pierre, Chairman and Founder of Wall Street Network.

“We think that Clearview has got ECM right, with an incredible ease of use, for at least the straightforward tasks. That’s a real plus. You are not looking at weeks of development and configuration as is required for other ECM solutions. With Clearview, it’s more like hours.”

“We are extremely pleased to have Wall Street Network represent Clearview’s ECM suite,” said Steve Leichtman, Senior Vice President of Sales for Clearview Software. “With Wall Street Network’s SharePoint expertise and solutions delivery methodology, we know customers will receive the highest levels of quality sales, services, and support for their Clearview implementations.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

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Softura, Inc. Joins the Clearview Partner Program

February 25, 2008

Clearview Software, the premier innovators of contemporary Microsoft® SharePoint® based Enterprise Content Management (ECM) solutions designed exclusively for Microsoft technology environments, is pleased to announce that Michigan-based Softura, Inc. has joined the Clearview Partner Program. Under the terms of the agreement, Softura will be using Clearview’s ECM suite to provide embedded content and document management services for the SAP® Business One application suite.

“We have selected Clearview’s unique SharePoint-based ECM suite as the appropriate functional and technology fit for our SAP Business One customers as well as our Microsoft-centric customers,” said Mark Murphy, President of Softura.

“Combining the strong ECM capabilities of Clearview’s ECM suite with Softura’s SAP and SharePoint sales, development, and services competencies will enable us to bring to market highly-differentiated content and document management solutions directly integrated with the Business One solution.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

“Clearview is honored to have Softura select our SharePoint-based ECM suite for their SAP Business One and SharePoint Services business initiatives,” said Phil Pascarelli, President of Clearview Software. “Our vision of bringing a new level of excellence and innovation for ECM solutions has been recognized by Softura, and we are pleased that Softura will be taking this new offering to their customers.”

Both Softura and Clearview are Gold Certified members of the Microsoft Partner Program.

Clearview Announces Achievement of Microsoft Platform Test Certification

February 19, 2008

Clearview Software, pioneers of Microsoft® SharePoint® based Enterprise Content Management (ECM) technology, today announced that the Clearview ECM suite has successfully completed testing for Microsoft certification in ISV (Independent Software Vendor)/Software Solutions.

Clearview is now certified for the following five Microsoft platform components: Managed Code, SQL® Server 2005, Web Services plus .NET Framework, Windows® Client, and Windows Server.

The certification process, conducted independently by VeriTest, a testing service of Lionbridge Technologies, helps developers prepare, test, and retool their applications to meet the requirements of Microsoft third-party product certification programs, as well as earn points for the Microsoft Partner Program. Each certification program offers ISVs the opportunity to assure customers and partners of the highest quality and interoperability.

“This achievement represents our commitment to providing exceptional ECM solutions that are built exclusively for the Microsoft technology environment,” said Ken Creech, Chief Technology Officer of Clearview Software. “In addition to helping us maintain our Gold Certified ISV status, this certification more importantly gives our customers and partners assurance that the Clearview ECM suite will operate harmoniously and non-disruptively within their Microsoft-centric IT environment.”

Clearview has introduced a fresh approach to ECM that uniquely leverages the native ECM capabilities of SharePoint as core components of the Clearview ECM suite architecture. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provided throughout the Clearview client interface provides information workers with a familiar Microsoft experience designed to promote ease-of-use and rapid adoption of ECM on every worker desktop.

Clearview Announces 2008 ACE Award Nomination

February 12, 2008

Clearview Software, pioneers of Microsoft® SharePoint® based Enterprise Content Management (ECM) technology, is proud to announce its selection as a finalist in the banking/finance category of the ECM Connection 2008 ACE Awards.

This is the second consecutive nomination for Clearview. The ACE Awards recognize software and hardware vendor achievements in three areas: Appeal, Content, and Education.

Appeal refers to vendors who offer innovative, feature-rich products; Content refers to vendors who provide information-rich resources on their website or in marketing collateral; and Education refers to vendors who develop outstanding outreach programs in areas such as end-user training, technical support, and partner programs.

Twenty-one finalists have been chosen in six industry and vertical market categories (banking/finance, compliance, government, healthcare, high volume hardware, and low volume hardware) and the ClearviewTM ECM suite has once again been recognized for achievements in the banking/finance category. Winners will be announced live at the upcoming 2008 AIIM Exposition & Conference, March 3-6 in Boston, Massachusetts. Online voting is open through February 18 and ballots can be cast at www.ecmconnection.com.

“Clearview is honored to be a two-time ACE Award nominee,” said Michael Ball, Senior Vice President of Marketing and Product Strategy for Clearview Software. “We are proud to offer a revolutionary ECM suite, as well as superb customer service and exceptional educational resources. We look forward to the positive impact Clearview will continue to have on the rapidly evolving ECM market.”

Clearview introduces a fresh approach to ECM that uniquely leverages SharePoint ECM capabilities as core components of the Clearview ECM suite. By extending SharePoint with transactional document imaging, report management (COLD), and business process management, Clearview delivers enterprise-class ECM functionality that rivals legacy ECM products. Furthermore, the Office 2007 user experience provides information workers a feature-rich Microsoft Windows® based Client, optional Web Client interface, and revolutionary Clearview IRISS Desktop Gadget. The IRISS Desktop Gadget is a Windows Vista® inspired mini-application that delivers an innovative user experience for the instant retrieval or storage of business information and content.

The Shortcomings of Legacy ECM: Why “Next-Generation” ECM Suites Provide More Attractive Returns on Your Investment

February 1, 2008

Enterprise Content Management (ECM) continues to become one of the most highly-sought business applications, driven by such critical initiatives as regulatory compliance, internal governance, business efficiency optimization, and customer service level enhancements. With such a push, it is crucial for customers to understand the shortcomings of legacy ECM suites – and how next-generation ECM solutions can drive much higher success rates, enterprise-wide adoption, and high-value return on their ECM investments.

One element that has held ECM back from really delivering enterprise-wide value is quite simply cost.

Not only the cost for the software licenses themselves, but also the cost associated with implementation and installation, project management, and integration with business applications – all of these drive the traditional cost for legacy ECM to such a point that ECM is often reserved for “the special few” inside the organization.

Those often turn out to be either departments with robust budgets, or those who have a critical business need or mandated corporate strategy that justifies this cost. However, at the end of the day, cost is one of the key reasons that ECM is not on every single desktop in the organization. Modern era or “next-generation” ECM suites are taking a different approach to how they license the products along with the correlating costs – with an end result of driving ECM to every single worker desktop in the enterprise so that ECM becomes a standard part of the operational infrastructure. Lack of adherence to modern standards are just the beginning. And to add insult to injury, these systems are still commanding top-tier pricing for their old technology.

The second element where legacy ECM solutions fall short is around the complexity and cumbersome nature of the products. This is to be viewed and judged both from the information, knowledge, or process worker (end user) viewpoint, as well as from a back office administration and manageability viewpoint.

As products have been created over time, most have been developed with a strong emphasis on functionality from a software engineer or programming analyst viewpoint. This makes the products too complex for a non-sophisticated end user to learn and to feel comfortable using on a daily basis. This becomes further complicated because as the richness and functionality of the products extend, usability and manageability become more complex.

This is one area where next-generation ECM suites truly shine as they are focused on the end user ease of use. One way this is accomplished is by using Microsoft familiar user experiences (Office and Outlook) as a standard for user interface design. As you explore an ECM implementation, if the product is not intuitive and your users do not feel comfortable with it, they won’t use it. So whether you pay $100 or $1,000,000 for your ECM solution – it will not be successful.

The last element and the newest pitfall of legacy ECM suites is technology. As we all know, technology has changed dramatically over the past four or five years and it’s not looking like it will slow down anytime soon.

The problem here is that most legacy ECM suites were built upon technology platforms that originated back in the 1990s. These platforms are now quite outdated and highly disruptive when you look at introducing them into a modern technology environment.

I find it interesting how some of these legacy vendors often brag about the number of add-on modules that they have. Some legacy vendors even talk about how broad and rich their product suite is, citing the dozens or over 100 modules available in their product. I refer to this as the “Frankenstein” syndrome of the ECM industry. This means that over time, vendors have stitched on, bolted on, or put together a variety of functional modules to round out their ECM suite. While the functionality will “walk and talk” it is often that the products aren’t highly attractive to look at, especially if you peel back the layers and look at the underlying technology architecture and platform.

The other way legacy vendors try to mask their technology shortcomings is the “lipstick on the pig” trick.

In today’s modern technology era, web services and SOA (Service Oriented Architecture) are high-interest elements – if not requirements – for the savvy buyer. Since most legacy ECM vendors have not fully modernized their solutions as technology has changed, they accommodate Web Services/SOA buyer demands by creating a web services layer or wrapper over the old technology. While this will provide SOA functionality on top of the old technology platform, one has to ask — at what cost to performance, price, and ease of use?

This again is another high-value differentiator that contemporary “next-generation” ECM suites bring to their end user organizations. These new solutions have been built exclusively upon new technology standards that enable the solution to fit into your modern IT infrastructure with comfort and reliability. Above all, they provide a stronger value in their performance, manageability, and interoperability with modern Microsoft technology and architecture. Many actually can extend your current investments in Microsoft technology – SharePoint is one of them, just to name a current hot topic in the ECM space.

In summary, legacy ECM offered by household name brands in our industry may not be providing the value that modern ECM buyers seek. The educated consumer should perform ample due diligence as they are evaluating solutions so that they can make sure they are getting the right returns on their ECM investments – both today, and well into the future.